Delivery is usually within 2-5 days of your order being placed, and is sent Royal Mail 48 or via Royal Mail 24. However during busy periods like Christmas please allow extra time for deliveries to arrive, sometimes delays are up to 10 days.

We offer free delivery for orders over £40 your basket including after discount must amount to £40 for free delivery. This is not applicable to wholesale orders.

You are welcome to return your purchase within 30 days, unused for a full refund or exchange.  However, after 30 days we can't offer you a refund or exchange. 

We only replace items if they are defective or damaged - please get in touch at nicola@willowandfinn.co.uk if you'd like a refund for a damaged item.