We make candles for a variety of brands, filling the gap between small artisan makers and the larger contract manufacturers with MOQ’s of 1000 units or more. We have a studio in Shepperton, Surrey where we make around 300 candles a week on average for our own brand, and others. Our MOQ is low, and we have close partnerships with digital designers, CLP compliance testers and printers.
Our prices start from as low as £3.60 per unit ex VAT for a 60ml candle, and around £8-11 ex VAT for a 30cl candle.
Here’s what we get asked the most:
What wax do we use?
We use soy wax, and we never use paraffin. Our refill candles are made from an olive and soy wax blend.
What vessels can we use?
We can offer a variety of vessels in a number of sizes, and can recommend bespoke printing services, as well as help with label design if needed. We can also make tealights, diffusers and wax melts.
Or we are happy to use any vessel you provide, as long as it meets our safety standards. If you'd like to see samples of these, let us know. Our 200ml candles have a 40 hour burn time. To get the longest life out of your candles, be sure to trim your wick! We suggest trimming wicks before each use. For vessels you supply, we charge a flat testing fee per vessel, per fragrance £35 ex VAT.
Can you offer vessel printing?
Yes, we work with printers who can produce high quality print on vessels both digitally and via traditional screen printing. See image below of D’oyly Carte Island candle and our own candles for examples of digital printing.
How much does a candle cost?
Prices start from around £3.90 ex VAT per 90ml candle, depending on vessel cost. We need a minimum of 12 units per fragrance, and a total MOQ of at least 50 units.
What fragrances do you have?
We have several fragrances to choose from across a broad range of scent families including essential oils. We’re happy to send you a sample box, get in touch for more information.
How do we choose a scent?
You can schedule a scent story studio session to find a fragrance that works for you. In that session we offer 10 scent samples for you to choose once you complete our fragrance briefing form which we send to you on confirmation of your session.
Scent sessions are £75 ex VAT to cover studio time and oil costs.
Or we can recommend scents for you from a variety of sources.
Email us at nicola@willowandfinn.co.uk with the scents you would like to sample and what vessel you would like to sample them in.
Sample Costs: Tea Light: £1 Jar Candle: £9.00 Wax Melt Bar: £4.00
Can we create a bespoke scent?
Yes absolutely. The process is a little longer, and slightly more complex. But we can offer a bespoke scent package including scent discovery, testing and compliance for £250 ex VAT.
Samples
We will send you an invoice for the requested samples promptly after your email. *Samples do not come with labels*
Lead time: Orders will typically ship out between 11-14 business days. For larger orders, we will reach out to let you know the estimated ship date. Need your order sooner? Please email before you place your order. Rush fee will apply (25% of total order).
Returns:
We do not accept returns. All claims for shortages and/or damages must be reported within 5 days of receipt of merchandise. After a review of your request, an exchange will be completed or a credit will be applied to a future purchase. Exchanges or credit towards future purchases will be based on the value of the merchandise at the time of purchase. Shipping and handling fees are not refundable.
How can we order?
For more information and our price list, get in touch with us at nicola@willowandfinn.co.uk
Recent customer projects:
Radish Marketing
We worked closely with Radish to create a scent perfect for their corporate event, and leveraged our packaging contacts to do a quick turn around of high quality box. An essential oil scent for peace after a long working day was just the ticket.
”Nicola really went out of her way to help us with a very tricky request for a small batch of branded white label candles for a client event with a less than two week lead time.
From finding last minute print solutions to hand delivering the final products, she did everything she could to make sure it all went smoothly. We were so impressed with the final candles, they were everything we could have hoped for - such a unique giveaway and they really got people talking, which is exactly what we wanted!” Elspeth, Radish Marketing
D’oyly Carte Island
A candle inspired by heritage, nature, and local craftsmanship. We worked closely with the owners of D’oyly Carte Island and Wellbeing At D’oyly Carte to create a scent, and packaging that reflects the islands steep history and the peacefulness of its island retreats.
The fragrance captures the island’s essence:wild greenery, gentle florals, and the soft flow of river air. Refined, nostalgic, and grounding. And an island guided meditation from IO Project completed the offering.
“We couldn’t recommend working with Willow and Finn enough, from start to finish our journey to creating our own bespoke candle has been amazing. The end result is a candle and scent that’s perfect for our venue.”
Sam, Wellbeing at D’oyle Carte Island
Terms & Conditions
Willow and Finn Limited
Private & White Label Candle Production – Terms & Conditions
These Terms and Conditions (“Terms”) govern the supply of private and white-label candles (“Products”) by Willow and Finn Limited (“Supplier”, “we”, “our”) to the purchaser (“Client”, “you”, “your”). By placing an order, you agree to be bound by these Terms.
1. Definitions
- “Products” means the candles and related goods supplied by the Supplier.
- “Order” means a confirmed request for Products made by the Client.
- “Intellectual Property” means all rights in formulas, designs, branding, trademarks, and other proprietary materials.
2. Orders & Minimums
- The minimum order value is £200 (exclusive of VAT).
- The minimum quantity per scent is 12 units.
- Orders must be confirmed in writing (email is acceptable).
- Lead times are advised at the time of order but typically range between 4–6 weeks from receipt of payment and final artwork approval.
3. Pricing & Payment
- All prices are quoted exclusive of VAT and shipping.
- Payment is due in full at the time of placing the order.
- Production will not commence until cleared funds are received.
- Invoices are issued electronically unless otherwise agreed.
4. Artwork, Branding & Labelling
- The Client is responsible for supplying label artwork in the correct format, as specified by the Supplier.
- The Client is solely responsible for ensuring all labelling complies with relevant laws and regulations (including but not limited to CLP, allergen disclosure, and safety information), unless the Supplier is expressly contracted to provide this as an additional service.
- The Supplier accepts no liability for errors in Client-supplied artwork.
5. Intellectual Property
- All scent blends, formulas, and production methods remain the exclusive intellectual property of Willow and Finn Limited, unless otherwise agreed in writing.
- The Client’s branding, logos, and trademarks remain the property of the Client.
- Where bespoke scent development is commissioned, ownership and permitted usage rights will be agreed separately in writing.
6. Production & Quality
- Products are handmade using natural ingredients. Variations in colour, texture, and scent may occur and are part of the nature of the product.
- Samples may be provided for approval prior to full production, where agreed.
- The Supplier warrants that all Products will be of consistent quality and free from defects at the time of dispatch.
7. Delivery & Risk
- Delivery terms will be confirmed at the time of order. Delivery costs are payable by the Client unless otherwise agreed.
- Risk in the Products passes to the Client upon dispatch from the Supplier’s premises.
- Any shortages or damages must be reported in writing within 5 working days of delivery.
8. Returns & Cancellations
- As Products are bespoke and produced to order, all sales are final. Returns are not accepted once a sample has been approved, except in cases of physical damage or manufacturing defects (e.g. broken jars, leakage, or incorrect quantities).
- Minor variations in colour, scent, or appearance are inherent to handmade, natural products and do not constitute defects.
- Orders cannot be cancelled once payment has been made and production has commenced.
9. Compliance & Liability
- The Client is responsible for ensuring that Products sold under their branding comply with all applicable regulations and legal requirements in the territories in which they are marketed or sold.
- The Supplier carries product and public liability insurance for its manufacturing process. Liability does not extend to the Client’s resale, marketing, or end use of the Products.
10. Confidentiality
Both parties agree to keep all commercial information confidential, including pricing, formulas, supplier details, and customer lists, unless disclosure is required by law.
11. Force Majeure
The Supplier shall not be liable for delays or failure to perform caused by events beyond its reasonable control, including but not limited to supply chain disruptions, acts of God, fire, strikes, or government restrictions.
12. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. Both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.
13. Acceptance of Terms
By placing an order with Willow and Finn Limited, the Client confirms that they have read, understood, and accepted these Terms and Conditions in full.
Willow and Finn Limited
Registered in England & Wales
